Project Communication Coordinator

2 weeks ago


Fort Lauderdale, Florida, United States BruntWork Full time
BruntWork | Full-time Position
Work Schedule: Fixed hours, Monday to Friday
Remote Work: Yes
Industry: Professional Services

Job Overview
This role involves managing client interactions in a fully remote environment. The position requires effective communication and collaboration across various projects with defined timelines.

Working Hours
Standard working hours are from 8 AM to 5 PM Eastern Time, with a one-hour unpaid lunch break. This role is designed for those who can align their work with Eastern Time Zone business hours.

Key Responsibilities
1. Oversee client communications throughout the duration of project cycles.
2. Provide regular updates on project status using established templates and proprietary tools.
3. Maintain comprehensive records of all client interactions.
4. Address client inquiries and escalate issues as needed.
5. Ensure timely communication regarding project milestones and any potential delays.
6. Collaborate with project teams to guarantee that clients receive accurate and current information.

Qualifications
- Exceptional written and verbal communication skills in English; proficiency in Spanish is also required.
- Previous experience in customer service, ideally within a project-oriented or construction-related field.
- Familiarity with CRM or project management software.
- Strong attention to detail and capability to manage multiple client accounts effectively.
- Proactive communication style and problem-solving abilities.
- Ability to work autonomously in a remote setting.

Note: This position is designed for individuals who thrive in a dynamic, remote work environment and are committed to delivering high-quality client service.
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