Customer Service Lead Manager

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Burlington Full time

**Job Summary:**

We are seeking a highly motivated and experienced Customer Service Lead to join our team at Burlington. As a Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service.

**Key Responsibilities:**

  • Model company core values and maintain a customer-first focus.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys.
  • Maintain a neat and orderly front end area and troubleshoot issues with registers and transactions.

**Requirements:**

  • Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
  • Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

**Estimated Salary:** $13-$15 per hour, based on location in Las Vegas.



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