Customer Service Lead Specialist

2 days ago


Sens, Bourgogne-Franche-Comté, United States Burlington Full time
Customer Service Lead Job Description

We are seeking a highly skilled and experienced Customer Service Lead to join our team at Burlington in Las Vegas. This is a part-time position that requires strong leadership skills, a friendly demeanor, and an interest in retail.

About the Role:

  • Lead day-to-day customer service initiatives and inspire associates to provide exceptional customer service.
  • Model company core values and Our Burlington philosophy to create a positive shopping experience for customers.
  • Maintain a customer-first focus and drive improvement of friendliness, speed of checkout, and customer feedback surveys.
  • Coordinate meal and break periods, monitor schedule adherence, and maintain a neat and orderly front-end area.

Requirements:

  • Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
  • Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

What We Offer:

  • A competitive wage of $13 per hour.
  • Flexible hours and an associate discount.
  • The opportunity to grow with a rapidly expanding brand and develop your career in retail leadership.


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