Current jobs related to Director of Front Office Operations - New York, New York - Hyatt Hotels Corporation
-
Assistant Director of Front Office Operations
3 weeks ago
New York, New York, United States Manhattan at Times Square Full timeJob Title: Assistant Director of Front OfficeThe Manhattan at Times Square is a premier hotel in the heart of Midtown, offering a unique blend of comfort and convenience. As the Assistant Director of Front Office, you will play a crucial role in ensuring the smooth operation of our Guest Services department.Key Responsibilities:Guest Services: Respond to...
-
Front Office Director
4 weeks ago
New York, New York, United States M&R Hotel Management Full timeJob Title: Director of Front OfficeAt M&R Hotel Management, we are seeking a highly skilled and experienced Director of Front Office to join our team.Job Summary:The Director of Front Office will be responsible for overseeing the smooth operation of the front desk, ensuring that all guests receive exceptional service and that the hotel's standards are...
-
Front Office Operations Manager
4 weeks ago
New York, New York, United States Mandarin Oriental, New York Full timeJob Title: Assistant Director of Front Office OperationsMandarin Oriental, New York is seeking a highly skilled and experienced Assistant Director of Front Office Operations to join our team. As a key member of our Front Office leadership team, you will be responsible for overseeing the daily operations of the Front Office, ensuring seamless guest...
-
Front Office Manager
3 weeks ago
New York, New York, United States School of Visual Arts Full timeJob SummaryThe Front Office Manager is responsible for the daily management of the front office in the BFA 3D Animation and Visual Effects department. This position provides administrative and technical support to students, faculty, staff, and vendors.Key ResponsibilitiesAssist the Director of Operations in managing daily departmental activities and...
-
Front Office Director
4 weeks ago
New York, New York, United States Marriott Full timeJob SummaryAs a Front Office Manager at Marriott International, you will be responsible for leading the front office team and ensuring exceptional guest experiences. You will oversee all front office functions, including guest arrival and departure procedures, and work closely with managers and employees to achieve business objectives.Key...
-
Front Office Director
1 month ago
New York, New York, United States The Goodkind Group Full timeFront Office Manager OpportunityWe are seeking an experienced Front Office Manager to join our team at The Goodkind Group. As a key member of our hotel operations team, you will be responsible for overseeing the front desk, concierge, housekeeping, bellman, and maintenance staff.Key Responsibilities:Oversee the night audit and ensure accurate reportingManage...
-
Front Office Director
4 weeks ago
New York, New York, United States The Goodkind Group Full timeFront Office Manager OpportunityWe are seeking an experienced Front Office Manager to join our team at The Goodkind Group. As a key member of our hotel operations team, you will be responsible for overseeing the front desk, concierge, housekeeping, bellman, and maintenance staff.Key Responsibilities:Oversee the night audit and ensure accurate reportingManage...
-
Event Manager, Live Journalism
4 weeks ago
New York, New York, United States Front Office Sports Full timeJob Title: Manager, Events and Live JournalismJob SummaryFront Office Sports is seeking a highly organized and motivated individual to join our team as a Manager, Events and Live Journalism. This role will play a crucial part in executing our expanding slate of in-person and virtual events, working closely with the Director of Events and Live Journalism to...
-
Event Manager, Live Journalism
4 weeks ago
New York, New York, United States Front Office Sports Full timeJob Title: Manager, Events and Live JournalismAt Front Office Sports, we're seeking a highly organized and motivated individual to join our team as a Manager, Events and Live Journalism. This role will play a crucial part in executing our expanding slate of in-person and virtual events.Key Responsibilities:Support all FOS virtual and in-person eventsDevelop,...
-
Front Office Operations Manager
4 weeks ago
New York, New York, United States Hilton Garden Inn Full timeJob Title: Assistant Front Office ManagerOverview:We are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at Hilton Garden Inn. As a key member of our front office team, you will be responsible for overseeing front office operations, supervising front office staff, and ensuring exceptional guest service.Key...
-
Front Office Operations Manager
4 weeks ago
New York, New York, United States Hilton Garden Inn Full timeJob Title: Assistant Front Office ManagerOverview:We are seeking an experienced and skilled Assistant Front Office Manager to join our team at Hilton Garden Inn. As a key member of our front office team, you will be responsible for overseeing front office operations, supervising front office staff, and ensuring exceptional guest service.Key...
-
Social Media Strategist
3 weeks ago
New York, New York, United States Front Office Sports Full timeJob SummaryWe are seeking a highly skilled Social Media Strategist to join our team at Front Office Sports. As a key member of our Integrated Marketing department, you will be responsible for developing and executing comprehensive brand partnership campaigns across social media platforms.Key ResponsibilitiesDevelop and implement social media strategies to...
-
Front of House Operations Director
2 weeks ago
New York, New York, United States Amity Hall Uptown Full timeAmity Hall Uptown is a renowned hospitality establishment seeking a highly skilled and motivated front of house operations director to lead our team.Key Responsibilities: - Scheduling and workforce management to ensure seamless service delivery- Building and maintaining strong relationships with guests and staff alike- Providing direction and support to the...
-
Operations Manager
3 weeks ago
New York, New York, United States Hyatt Centric Full timeJob SummaryAt Hyatt Centric Times Square New York, we are seeking a highly skilled and motivated Assistant Operations Manager - Front Office to join our team. As a key member of our front office staff, you will be responsible for overseeing the daily operations of the front office, including cash control, staffing needs, and guest services. Key...
-
Front Office Operations Manager
4 weeks ago
New York, New York, United States Hyatt Grand Central New York Full timeAbout Hyatt Grand Central New YorkAt Hyatt, we pride ourselves on delivering exceptional hospitality experiences to our guests. Our team is dedicated to creating meaningful connections and exceeding expectations.Job SummaryThe Assistant Front Office Manager will oversee the front office staff, ensuring seamless operations and exceptional guest service. Key...
-
Executive Director of Front of House Operations
3 weeks ago
New York, New York, United States Maxim ES Full timeJob SummaryWe are seeking a highly skilled and experienced General Manager to lead our Front of House operations at Maxime's, a new fine dining restaurant in New York City.Key ResponsibilitiesOversee the daily operations of the Front of House, ensuring exceptional service standards and member satisfaction.Collaborate with all departments to promote a team...
-
Operations Manager
3 weeks ago
New York, New York, United States Hyatt Centric Full timeOperations Manager - Front Office LeadHyatt Centric Times Square New York is seeking a highly skilled Operations Manager - Front Office Lead to oversee the front office staff, manage cash control, and ensure exceptional guest services. Key responsibilities include training, staff development, and scheduling. The ideal candidate will have a strong desire to...
-
Administrative Assistant
3 weeks ago
New York, New York, United States School of Visual Arts Full timeJob Title: Administrative Assistant - Front Desk CoordinatorUnder the supervision of the Operations Manager, the Front Desk Administrative Assistant will be the first point of contact for the Office of Financial Aid. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and addressing...
-
Operations Director
3 weeks ago
New York, New York, United States Row NYC Full timeJob Summary:The Operations Manager at Row NYC is responsible for planning and directing hotel operations to improve productivity and efficiency. This role requires a strong leader who can manage multiple departments, including Front Office, Food and Beverage, Housekeeping, and Engineering.Key Responsibilities:Assist the Director and Assistant Director of...
-
Deputy Chief of Staff, Office of the Director
3 weeks ago
New York, New York, United States MAYORS OFFICE OF CONTRACT SVCS Full timeJob SummaryThe MAYORS OFFICE OF CONTRACT SVCS is seeking a highly skilled Deputy Chief of Staff to join our team. As a key member of the Director's office, you will play a critical role in supporting the management of intergovernmental affairs, advancing and monitoring legislative priorities, and drafting complex documents. Key Responsibilities• Strategic...
Director of Front Office Operations
2 months ago
The Director of Front Office is responsible for overseeing the daily operations of the front desk, ensuring seamless guest experiences, and leading a team of front office staff. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Key Responsibilities- Front Office Operations: Manage the front desk, including staff training, inter-departmental communications, and staff scheduling.
- Guest Services: Respond promptly to guest requests and complaints, ensuring timely resolutions and maintaining high levels of guest satisfaction.
- Team Leadership: Coach and counsel employees to reflect Hyatt Service Standards and Procedures, promoting a culture of excellence and teamwork.
- Financial Management: Develop and recommend budgets, labor cost plans, and objectives, ensuring effective management within approved plans.
- Communication: Maintain excellent communication with the housekeeping department, ensuring seamless coordination and efficient operations.
- Knowledge Management: Maintain up-to-date information on prices, rates, specials, packages, and programs, ensuring all staff are trained and knowledgeable in these areas.
- Problem Resolution: Analyze, investigate, and resolve guest complaints in a professional and courteous manner.
- Performance Management: Create expectations, lead people, manage processes, and hold employees accountable for agreed-upon activities and timetables.
- Experience: 4 years or more of progressive hotel Rooms Management experience, typically with Hyatt.
- Education: Hotel/Hospitality degree an asset.
- Skills: Strong communication and leadership abilities, high energy, entrepreneurial spirit, motivational leader, effective communicator, and ability to improve the bottom line.
- Language: Clear, concise written and verbal communication skills in English.
- Computer Skills: Proficient in general computer knowledge, including Microsoft Suites, Outlook, Excel, etc.
- Organizational Skills: Excellent organizational, interpersonal, and administrative skills.
- Market Knowledge: In-depth NYC market knowledge strongly preferred, with a union environment.
- Desired Qualities: A true desire to satisfy the needs of others in a fast-paced environment, experience in a lifestyle or luxury boutique hotel, and ability to multitask and prioritize departmental functions to meet deadlines.
