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Operations Manager

1 month ago

New York, New York, United States Hyatt Centric Full time
Operations Manager - Front Office Lead

Hyatt Centric Times Square New York is seeking a highly skilled Operations Manager - Front Office Lead to oversee the front office staff, manage cash control, and ensure exceptional guest services. Key responsibilities include training, staff development, and scheduling. The ideal candidate will have a strong desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, and a minimum of one year of previous front office supervisory experience. Ability to work a flexible schedule, multitask, and work nights, weekends, and holidays is required. If you are a motivated and organized individual with a passion for hospitality, we encourage you to apply.

Key Responsibilities:
  • Oversee front office staff and manage cash control
  • Ensure exceptional guest services
  • Train and develop staff
  • Schedule staff

Requirements:

  • Strong desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Minimum of one year of previous front office supervisory experience
  • Ability to work a flexible schedule
  • Ability to multitask
  • Ability to work nights, weekends, and holidays

What We Offer:

  • Competitive salary of $65,000 annually
  • Opportunities for career growth and development
  • A supportive work environment