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Front Office Director
1 month ago
As a Front Office Manager at Marriott International, you will be responsible for leading the front office team and ensuring exceptional guest experiences. You will oversee all front office functions, including guest arrival and departure procedures, and work closely with managers and employees to achieve business objectives.
Key Responsibilities- Lead and manage the front office team to deliver exceptional guest service and achieve business goals.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Manage front office operations, including guest check-in and check-out, room assignments, and billing.
- Collaborate with other departments to ensure seamless guest experiences.
- Monitor and analyze guest feedback and make recommendations for improvement.
- High school diploma or equivalent required; bachelor's degree in hospitality or related field preferred.
- Minimum 4 years of experience in front office management or related field.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
Marriott International offers a competitive salary range of $88,000 to $133,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and inclusive work environment.
