Front Office Director

1 month ago


New York, New York, United States The Goodkind Group Full time
Front Office Manager Opportunity

We are seeking an experienced Front Office Manager to join our team at The Goodkind Group. As a key member of our hotel operations team, you will be responsible for overseeing the front desk, concierge, housekeeping, bellman, and maintenance staff.

Key Responsibilities:

  • Oversee the night audit and ensure accurate reporting
  • Manage the reception desk and respond to guest inquiries
  • Coordinate with other departments to ensure seamless operations
  • Handle guest complaints and resolve issues in a timely manner
  • Assist with scheduling and staff management

Requirements:

  • 2+ years of experience as a Front Office Manager in a 5-star luxury hotel
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • High school diploma or equivalent required

About The Goodkind Group:

The Goodkind Group is a leading hospitality management company with a focus on delivering exceptional guest experiences. We are committed to providing our team members with opportunities for growth and development in a dynamic and supportive environment.


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