Customer Service Sales Representative
2 weeks ago
Retail Sales Associate
Compensation: $15.00 per hour
Position Overview
This role is essential in addressing customer needs both in-person and via phone. Utilize your interpersonal skills to clarify warranty options, coordinate time commitments between technicians and clients, manage checkout processes, and promote various products and services.
Key Responsibilities
- Enhancing customer satisfaction and loyalty
- Managing the merchandising, advertising, and promotion of products and services
- Providing energetic and responsive service to every customer, whether on the phone or in-store
- Exhibiting a strong desire to excel in a retail setting
- Demonstrating motivation in sales activities
Minimum Qualifications
Required: High School Diploma or equivalent
At least 2 years of experience in consumer retail sales
Ability to effectively communicate with and assist customers regarding sales and complaints to ensure retention and loyalty
Problem-solving skills related to customer complaints
A valid driver's license is required, with the ability to operate both customer and company vehicles
Completion and maintenance of all necessary store education courses and modules for this position
Preferred: Associate's degree or equivalent
Company Overview
Bridgestone Retail Operations, LLC is a leading employer in North America, with over 22,000 team members and more than 2,200 company-owned locations. Our brands include Firestone Complete Auto Care, Tires Plus, and Wheel Works. With extensive operations across the country and significant sales in tire and auto service, we offer a robust platform for career development.
Diversity Commitment
We are an Equal Opportunity Affirmative Action Employer, dedicated to serving a diverse customer base with a diverse team of employees.
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