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We are seeking a positive and flexible individual to join our team as a Front End Clerk at Mississippi Market Natural Foods Co-op. As a Front End Clerk, you will play a vital role in ensuring our customers have a great experience by providing excellent customer service, processing transactions accurately and efficiently, and maintaining a clean and well-stocked store environment.
Key Responsibilities- Customer Service: Provide excellent, welcoming, and timely service to customers, meeting their needs and exceeding their expectations.
- Teamwork: Be flexible to support the changing needs of our team and store, working collaboratively with colleagues to achieve common goals.
- Communication: Effectively communicate with customers and team members, using active listening, patience, and clear communication to ensure a respectful and professional experience.
- Initiative: Take responsibility for creating great customer and team experiences, identifying opportunities to improve processes and procedures.
- Dependability: Show up each day in a timely manner, ready to work, and demonstrate strong follow-through on tasks and responsibilities.
- Diversity and Inclusion: Contribute to a welcoming environment for customers and team members, respecting people from diverse backgrounds and abilities.
- Math Skills: Perform basic math calculations accurately and efficiently, handling cash and operating a point-of-sale system.
- Retail Experience: Previous experience working in a fast-paced retail environment, with a focus on customer service and sales.
- Cash Handling: Direct experience handling cash, with knowledge of proper cash handling procedures, including counting and verifying transaction amounts.
- Multilingual: Ability to communicate in more than one language, with a focus on serving a diverse customer base.
- 20% Employee Discount: Enjoy a 20% discount on all store purchases, including natural foods, supplements, and household essentials.
- Excellent Paid Time Off: Receive generous paid time off, including vacation days, sick leave, and holidays.
- 401(k) Matching: Participate in our 401(k) matching program, with a focus on helping you save for retirement.
- Low-Cost Health Insurance: Enjoy low-cost health insurance options, including primary care and mental health counseling.
The Front End Clerk role involves frequent stationary tasks, regular movement within the store, and occasional positioning to access shelving and equipment. The position requires exchanging accurate information in person, over the phone, and over the store loudspeakers. Front End Clerks may be exposed to cleaning products and loud noises.
