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Customer Service Representative

2 months ago


GondrecourtleChâteau, Grand Est, United States Bruce Wagner - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and helping them achieve their financial goals.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing personalized service.
  • Insurance and Financial Services: Educate customers about insurance options and financial services, identifying their needs and providing solutions.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and market appropriate products and services to customers.
What We Offer
  • Competitive Compensation: Earn hourly pay plus commission/bonus, with opportunities for growth and advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including 401K, paid time off, and flexible hours.
  • Opportunities for Advancement: Develop your skills and advance your career in a dynamic and growth-oriented agency.
Requirements
  • Customer Focus: Possess excellent communication skills, with a strong ability to understand and meet customer needs.
  • Marketing and Sales: Have a strong interest in marketing products and services based on customer needs.
  • Teamwork and Problem-Solving: Be able to work effectively in a team environment, with a proactive approach to problem-solving.
  • Technical Skills: Have the ability to learn computer functions and adapt to new technology.
About Our Agency

We are a dynamic and growth-oriented agency, passionate about making a difference in the lives of others and bettering our community. We are committed to excellence and personal achievement, and we are seeking like-minded individuals to join our team.

We help our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team works hard to reach our goals together, and we have a passion for excellence and a commitment to making a difference.