Front Desk Team Member

2 days ago


Burbank, California, United States RMA Network Full time
Job Summary: We are seeking an experienced Front Desk/Patient Services Coordinator to join our team at RMA Network in Burbank. As a key member of our front office team, you will be responsible for providing exceptional customer service, coordinating appointments, and ensuring that our patients receive top-notch care. This role requires a high level of organization, flexibility, and adaptability, as well as excellent communication and interpersonal skills.

Responsibilities:
  • Welcome patients, answer questions, and provide information about our services
  • Manage appointment schedules, ensuring seamless transitions between departments
  • Resolving schedule conflicts and providing solutions to patients
  • Process medical records requests and handle administrative tasks
  • Schedule and confirm appointments, working closely with patient care teams

Requirements:
  • 1+ years of experience working in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and manage multiple tasks
  • High school diploma or equivalent required; associate's degree preferred

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