Patient Services Representative

5 days ago


Burbank, California, United States RMA Network Full time
Job Summary

We are seeking a dynamic and organized Front Desk/ Patient Services Coordinator to join our team in Burbank, California. This role will be responsible for managing front desk operations, coordinating patient care, and ensuring seamless communication among teams.

Key Responsibilities
  1. Greet and escort patients to their appointments, ensuring a warm and welcoming experience
  2. Manage patient records, files, and correspondence, maintaining confidentiality and adhering to HIPAA regulations
  3. Coordinate scheduling, follow-up, and reminders, ensuring timely communication and efficient workflows
  4. Process payments, resolve billing issues, and maintain accurate financial records
  5. Collaborate with healthcare providers, nurses, and other staff members to ensure high-quality patient care
Requirements
  • High School Diploma or equivalent (GED) - required
  • Associate's degree – a plus
  • 1+ years practical experience working in a similar position
  • Experience in a patient-facing role - preferred
  • Experience working in medical/healthcare industry
Benefits

The estimated salary for this position is $60,000 - $70,000 per year, depending on experience. IVIRMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week, including Medical, Dental, Vision Insurance Options, Retirement 401K Plan, Paid Time Off & Paid Holidays, Company Paid: Life Insurance & Long-Term Disability & AD&D, Flexible Spending Accounts, Employee Assistance Program, and Tuition Reimbursement.



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