Facility Operations Assistant

6 days ago


San Francisco, California, United States Security Industry Specialists Full time
About this Position:

Job Title: Security Access Coordinator

Division: Operations

Location: San Francisco, CA

Employment Type: Full-Time

FLSA Status: Non-Exempt - Hourly

About Us:

Security Industry Specialists, Inc. (SIS) is a leading provider of security solutions to top companies and brands worldwide. We deliver exceptional services that consistently exceed industry standards.

We achieve this through innovation, continuous process improvement, and an unwavering commitment to hiring, retaining, and rewarding the best talent available.

Job Summary:

The Security Access Coordinator will be responsible for attending to client and visitor needs and requests. This role will work closely with Security and Management to ensure only authorized individuals are granted access to the facility.

The Coordinator will represent the SIS and client brand to any visitors of the facility, whether in person or through various communication channels.

This role will report directly to the Security Site Supervisor.

Key Responsibilities:
  • Greet and Assist: Greet all employees and visitors in a professional, friendly, and hospitable manner.
  • Customer Service: Provide excellent customer service to the client, its associates, and facility personnel.
  • Badge Issuance: Generate and issue badges for all visitors to the site.
  • Access Control: Ensure all personnel entering the site have proper ID and authorization.
  • Escort Services: Provide escort services to the client's visitors, contractors, and vendors as required.
  • Property Patrol: Patrol all sections of the property to identify safety hazards, unusual activity, and breaks in security.
  • Administrative Tasks: Maintain daily administrative documentation.
  • Incident Reporting: Create and document incident reports as needed.
  • Investigations: Investigate and report maintenance and safety conditions.
  • First Response: Serve as the primary first responder to all medical emergencies for guest and employee injuries and illnesses.
  • Law Enforcement Support: Provide assistance to civil and law enforcement authorities when needed.
Requirements:
  • Education: GED preferred or equivalent experience.
  • EMS Experience: EMS experience preferred but not required.
  • Technical Skills: Proficient in Microsoft Office (Word, Excel, Outlook, Access).
  • Customer Service Experience: Previous experience in customer service or in an admin/receptionist position is highly desirable.
  • Business Environment Experience: Experience in a corporate business environment.
  • Communication Skills: Positive attitude and outgoing personality are essential.
  • Strong Communication: Strong written and verbal communication skills.
  • California Guard Card: Must obtain California Guard Card if selected.
What We Offer:
  • Compensation: $25.00/hr.
  • Benefits: Health, Dental, and Vision benefits, plus access to dependent coverage and a variety of other benefits for Full-Time employees.
  • Retirement Plan: Eligibility to contribute to a 401k Plan after the first year of employment for Full-Time employees.
  • Paid Time Off: Paid Time Off (PTO)/Paid Sick and Safe Time.
  • Dynamic Work Environment: A dynamic and challenging work environment.


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