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Banquet Operations Associate

2 months ago

Hot Springs, Virginia, United States Omni Hotels Full time

Position Overview:
This role is essential in ensuring that all food and beverage services for events within the banquet division are executed promptly and in accordance with Omni's high standards of professionalism.

Key Responsibilities:

  • Carry out all designated banquet preparations as instructed by the Banquet Captain or Managers.
  • Deliver service in alignment with established standards efficiently and effectively.
  • Address all guest needs during events and perform related duties.
  • Notify the Banquet Manager regarding any requirements for maintenance or repairs of banquet equipment.
  • Assist in maintaining compliance with all liquor liability regulations.
  • Familiarize oneself with and adhere to all applicable liquor liability laws.
  • Participate in all required pre-event meetings.
  • Follow all specifications outlined in Banquet Event Orders (BEOs).
  • Set tables according to specifications, carry trays, and provide exceptional customer service.
  • Perform any additional tasks as assigned by management.

Qualifications:

  • Availability to work flexible hours, including days, nights, weekends, and holidays.
  • Capability to lift up to 50 lbs and stand for the entirety of a shift.
  • Must possess TIPS and Servsafe certifications or be willing to obtain valid certification prior to employment.
  • Previous experience in a high-end hotel or resort setting is preferred.
  • Ability to communicate effectively in English with guests, management, and colleagues.

Omni Hotels & Resorts is committed to providing equal employment opportunities. We value diversity and encourage all qualified candidates to apply.