Client Relations Account Specialist
2 weeks ago
LNK International, Inc. stands as a leading manufacturer in the field of solid and liquid dose over-the-counter (OTC) pharmaceuticals. With a legacy spanning over four decades, we have established a strong reputation for delivering exceptional quality products, unparalleled service, and continuous product innovation.
What distinguishes LNK is our dedicated workforce. Each department is committed to maintaining high standards of quality. As a vital member of our Customer Service Department, you will collaborate with a team of professionals who engage with various sectors of the organization.
Our full-time team members benefit from a comprehensive package that includes:
- 401(k) plan with a generous employer contribution
- Health Insurance coverage
- Dental Insurance options
- Paid holidays
- Paid time off
The Client Relations Account Specialist reports directly to the Customer Service Manager and plays a crucial role in managing the customer service experience for designated accounts.
- Experience Requirements:
- A minimum of 3 to 5 years in a similar role is essential.
- Preference will be given to candidates with experience in the pharmaceutical sector.
- Key Responsibilities:
- Address inquiries regarding order status, shipping updates, and stock availability
- Engage with customers and sales representatives
- Process orders and maintain relevant reports
- Monitor orders and inventory levels
- Collaborate with other departments such as production, planning, design, and accounting to ensure customer satisfaction
- Execute additional duties as assigned
- Essential Skills and Competencies:
- Exceptional verbal and written communication skills, with the ability to convey information clearly and concisely
- Strong interpersonal and teamwork abilities
- Proficient in computer applications, including Word and Excel
- Meticulous attention to detail
- Proven ability to meet deadlines in a dynamic environment
- Physical Demands:
- Capability to remain seated at a workstation for extended periods.
- Willingness to travel to nearby company facilities.
The salary mentioned is a good faith estimate of potential base compensation that may be offered to a successful candidate for this position at the time of this job advertisement and may be subject to change in the future. Various factors may be considered when determining a team member's base salary and/or rate, as permitted by law.
LNK is committed to providing equal employment opportunities to all applicants and prohibits discrimination of any kind based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
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