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Guest Services Supervisor

2 months ago

Scottsdale, Arizona, United States Hotel Resource Full time

Guest Services Supervisor at Hotel Resource

Location: Not Specified

Employment Type: Full-Time

Company: Hotel Resource

At Hotel Resource, we are committed to delivering exceptional vacation experiences to our members, owners, and guests globally. We are seeking an enthusiastic Guest Services Supervisor to become part of our team.

Position Overview:

  • Manage daily functions of the Guest Services department
  • Ensure adherence to high hospitality standards
  • Foster and nurture guest relationships
  • Address and resolve service-related issues
  • Lead and supervise team members, conducting regular meetings
  • Develop and manage departmental budgets
  • Establish staff incentive programs
  • Complete necessary training and compliance requirements
  • Perform additional duties as required

Qualifications:

  • High School Diploma or equivalent
  • At least 2 years of relevant experience
  • A minimum of 1 year in a supervisory role
  • Proficient in Microsoft Office Suite
  • Outstanding Customer Service Skills

If you are dedicated to hospitality and exceptional customer service, consider joining our team at Hotel Resource and contribute to a leading organization in the industry.

Hotel Resource is an Equal Opportunity Employer.