Guest Services Representative
2 months ago
Welcome to Accor North America
Position Overview: As a vital member of our hospitality team, your role as a Front Desk Agent is crucial in creating memorable experiences for our guests.
Key Responsibilities:
- Provide a warm and friendly greeting to all guests upon arrival.
- Assist guests with check-in and check-out processes efficiently.
- Address guest inquiries and provide information about hotel services and local attractions.
- Manage reservations and handle billing inquiries with accuracy.
- Ensure the front desk area is well-maintained and organized.
Qualifications: We seek individuals with a passion for customer service and a commitment to excellence. Your positive demeanor and proactive approach will enhance the guest experience.
Join us in delivering exceptional service and creating lasting memories for our guests.
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