Christmas Customer Service Supervisor
2 days ago
Christmas Customer Service Supervisor
The Christmas Customer Service Supervisor will be responsible for ensuring the smooth operation of the Christmas at the Princess event. This includes handling daily communications, such as emails, phone calls, and voicemails, and addressing guest issues and providing general information to enhance the guest experience.
- Daily Communication
- Send out daily internal communication regarding event updates, schedules, and important information.
- Maintain an organized and up-to-date communication system to ensure everyone is well-informed.
Responsibilities
- Guest Assistance
- Greet and assist guests with warmth and enthusiasm, ensuring they have a memorable and enjoyable experience.
- Provide information about the event, schedules, and nearby attractions.
- Handle guest questions, concerns, and requests efficiently and courteously.
Qualifications
- Computer skills, including data entry, document creation, and communication.
- Proficient in Excel, Word, and Microsoft Outlook.
- Ticketing platform experience.
Remote Work
No
Employment Type
Full-time
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