Customer Service Representative

1 week ago


Rogers, Minnesota, United States Bass Pro Inc Full time

POSITION OVERVIEW:
The Sales Associate is responsible for providing exceptional customer service and facilitating sales for Hunting and Archery Equipment, excluding Firearms. This role involves engaging with customers to enhance their shopping experience and assist them in selecting the right products.

Key responsibilities include greeting customers warmly, handling merchandise with care, and offering guidance and support throughout the purchasing process.


KEY RESPONSIBILITIES:
Demonstrates a strong dedication to outstanding customer service, ensuring a positive and efficient shopping experience by:
1. Assessing and understanding customers' requirements,
2. Recommending products tailored to their needs,
3. Promoting various programs such as membership benefits and in-store services.
Additionally, the Sales Associate is expected to:
- Showcase product features effectively to customers.
- Organize and maintain the retail space for optimal sales presentation.
- Restock shelves according to merchandising standards.
- Stay knowledgeable about product offerings and trends.

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