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Customer Service Representative

2 months ago

Rogers, Minnesota, United States Sniezek Group Agency Full time
Customer Service Team Member

We are seeking a highly motivated and dedicated individual to join our dynamic team as a Customer Service Team Member. This role offers a unique opportunity to deliver exceptional customer service and support to our clients.

Key Responsibilities
  • Manage incoming customer inquiries and provide timely responses
  • Build strong relationships with clients and the community
  • Handle customer transactions and basic policy changes
  • Assist with online presence and support sales team in welcoming new clients
  • Identify opportunities for additional insurance coverage
Requirements
  • Positive and proactive attitude
  • Strong multitasking and follow-up skills
  • Excellent customer service abilities
  • Willingness to learn and adapt
  • Above-average computer proficiency
  • Interest in insurance industry (license assistance provided)
Benefits

We offer a competitive salary with bonus opportunities, paid time off, flexible schedule options, comprehensive health, dental, and vision insurance, hands-on training and ongoing support, career growth opportunities, and a retirement plan.