Front Office Coordinator, Multi-Site

1 week ago

Novato, California, United States MarinHealth Medical Center Full time
About MarinHealth Medical Center

MarinHealth Medical Center is a leading healthcare provider in the North Bay region, offering a comprehensive range of medical services and a commitment to excellence in patient care. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, collaborating with a talented group of healthcare professionals to deliver exceptional patient outcomes.

Job Summary

The Front Office Coordinator, Multi-Site is a key member of our front office team, responsible for providing exceptional patient service and administrative support across multiple locations. This role requires a high level of organization, attention to detail, and effective communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities
  • Provide exceptional patient service, responding to phone calls, emails, and in-person inquiries in a timely and professional manner.
  • Manage patient schedules, appointments, and admissions, ensuring seamless coordination across multiple locations.
  • Prepare and maintain accurate patient records, including demographic information, medical history, and treatment plans.
  • Process patient payments, handle billing and insurance inquiries, and resolve any related issues.
  • Collaborate with healthcare providers, staff, and patients to ensure smooth communication and efficient workflow.
  • Maintain a clean and organized workspace, adhering to infection control and safety protocols.
  • Participate in ongoing training and professional development to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum one year of experience in a medical office setting, with a focus on front office administration.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Proficiency in electronic medical records (EMRs) and Microsoft Office software.
  • Bi-lingual in Spanish a plus.
What We Offer

MarinHealth Medical Center offers a comprehensive benefits package, including medical, dental, and vision insurance, 403(b) retirement plan, and paid time off. We also provide ongoing training and professional development opportunities to support your growth and success.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient service, we encourage you to apply for this exciting opportunity.

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