IT Service Desk Manager

3 days ago


El Segundo, California, United States Tyto Athene, LLC Full time
Company Overview

Tyto Athene, LLC has experienced enormous opportunity and growth after several strategic acquisitions in 2021. As a leading provider of mission-focused IT and Cyber services and solutions, we are well-positioned to meet the growing demand for network modernization requirements across the federal enterprise.

We provide an environment that is geared to reward potential, innovation, and teamwork. If you would like to unleash your creativity and your career, this could be the right place for you.

Job Description
Tyto Athene, LLC is seeking a Service Desk Support Specialist (ITSD) to join our team supporting the US Space Force's Space Systems Command, Operational Command and Control Acquisition Delta, known as Kobayashi Maru. In this role, you will be responsible for providing first level contact and conveying resolutions to customer issues. You will also properly escalate unresolved queries to the next level of support, track, route and redirect problems to correct resources, update customer data and produce activity reports, and walk customers through problem solving process.

Required Skills and Qualifications
  • 8 or more years of professional experience performing Network Eng support.
  • Bachelor's Degree in Computer Science, Cybersecurity, Software Engineering, STEM or IT from an accredited institution
Clearance:US Citizen with an active TS/SCI Clearance (Top Secret w/SCI eligibility)

Location: On-site in El Segundo, CA

Target Salary Range: $75,000.00 to $90,000.00

About Us
Tyto Athene, LLC is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Our services and solutions embody our domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. We offer a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, we support Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.
  • Front Desk Team Lead

    2 weeks ago


    El Segundo, California, United States Aimbridge Hospitality Full time

    About the RoleWe are seeking a highly skilled Guest Service Manager to join our team at Aimbridge Hospitality. This individual will be responsible for leading the Front Desk team and ensuring exceptional guest experiences throughout their stay.Key ResponsibilitiesLead the Front Desk team in delivering attentive, courteous, and efficient service to all...


  • El Segundo, California, United States Hilton Hotels Corporation Full time

    Job DescriptionWe are seeking a highly skilled and enthusiastic Front Desk Representative to join our team at Hilton Hotels Corporation.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong passion for delivering exceptional customer service.This role is responsible for providing...


  • El Segundo, California, United States Schulte Companies Full time

    Job OverviewSchulte Companies is seeking a skilled Guest Service Representative to provide exceptional customer service and support at our front desk. This role involves greeting guests, handling inquiries and complaints, processing reservations and check-ins, assisting with luggage and transportation, maintaining cleanliness and organization of lobby and...


  • El Segundo, California, United States Aimbridge Hospitality Full time

    Compensation: The estimated hourly salary for this role is between $16.00 and $21.52.About the Role:We are seeking a skilled Front Desk Agent to join our team at Aloft El Segundo - Los Angeles Airport. As a Front Desk Agent, you will be responsible for delivering exceptional guest service, managing front desk operations, and ensuring a seamless stay for our...


  • El Segundo, California, United States Aimbridge Hospitality Full time

    Why Work for Us?Aimbridge Hospitality is a global leader in third-party hotel management, offering unparalleled opportunities for growth and development. Our team members enjoy a dynamic work environment, competitive compensation packages, and access to cutting-edge training programs.Job SummaryWe are seeking a highly motivated and organized individual to...


  • El Segundo, California, United States CCS Facility Services Full time

    Facility Services Career OpportunitiesCareer Highlights:Deliver exceptional facility services to a specific client account.Foster a strong partnership with the client to meet their unique needs.Regularly communicate with the client to ensure customer satisfaction.A key aspect of this role is identifying opportunities for improvement and efficiency in service...

  • Hotel Receptionist

    2 weeks ago


    El Segundo, California, United States Hyatt House El Segundo Full time

    Job DescriptionWe are seeking a skilled and friendly Hotel Receptionist to join our team at Hyatt House El Segundo. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Provide warm and welcoming greetings to all guests upon arrival and...


  • El Segundo, California, United States IDR, Inc. Full time

    At IDR, Inc., we are seeking an experienced and detail-oriented Administrative Coordinator to join our team in El Segundo, CA.This is a contract position from 12/02/2024 to 01/31/2025. The ideal candidate will have previous experience in a receptionist or front desk role, with excellent verbal and written communication skills, and proficiency in Microsoft...


  • El Segundo, California, United States John W Weldon CPA Full time

    Job Summary:As a Receptionist at John W. Weldon CPA, you will play a vital role in providing support to our tax professionals and ensuring the smooth operation of our front desk. This is an excellent opportunity to join a dynamic and growing company and develop your skills in a fast-paced environment.Key Responsibilities:- Assist with front-desk duties as...


  • El Segundo, California, United States John W Weldon CPA Full time

    Job Title: Tax Professional AssistantSalary Estimate: $60,000 - $80,000 per yearWe are seeking a highly skilled Tax Professional Assistant to join our team at John W. Weldon CPA in Los Angeles. As a key member of our front desk, you will be responsible for providing exceptional customer service, managing phone calls, scheduling appointments, and maintaining...


  • El Segundo, California, United States John W Weldon CPA Full time

    About the RoleAs a Tax Receptionist, you will be responsible for managing front-desk duties, routing calls, taking messages, greeting clients, and maintaining confidentiality of sensitive information.You will also have the opportunity to work with confidential data, schedule meetings, and assist with tasks such as copying, scanning, and filing electronic and...


  • El Segundo, California, United States dnata Full time

    About Usdnata is a leading global air services provider, established in 1959. We operate in 127 airports across six continents, offering ground handling, cargo, travel, and flight catering services to over 300 airline customers worldwide.Salary Range: $67,000 - $105,000 per annumJob Description:We are seeking a Customer Service Manager to join our team at...

  • Tax Professional

    1 week ago


    El Segundo, California, United States John W Weldon CPA Full time

    Job Title: ReceptionistCompany Overview:John W. Weldon CPA is a Los Angeles-based accounting firm dedicated to providing exceptional tax and accounting services. We tailor our services to meet the unique needs of our clients, ensuring a high level of personalized service.Salary:$45,000 - $55,000 per year,depending on experienceJob Description:We are seeking...

  • Front Desk Associate

    2 weeks ago


    El Segundo, California, United States Hilton Hotels Corporation Full time

    **About Hilton Hotels Corporation**We are a global hospitality leader, with a portfolio of 18 world-renowned brands. As a Guest Service Agent, you'll play a key role in delivering exceptional guest experiences.


  • El Segundo, California, United States Tyto Athene, LLC Full time

    Job OverviewTyto Athene, LLC is a leading provider of mission-focused IT and Cyber services and solutions to critical U.S. government agencies. As a Service Desk Support Specialist (ITSD), you will be part of our El Segundo, CA team supporting the US Space Force's Space Systems Command, Operational Command and Control Acquisition Delta, known as Kobayashi...


  • El Segundo, California, United States Icarus Industries Full time

    As a Senior RF Engineer at Icarus Industries, you will play a critical role in leading the development and optimization of our stratospheric drones' electrical systems.About Us:We are a dynamic team at Icarus Industries, committed to pushing the boundaries of aerospace innovation. Our mission is to develop sustainable and efficient solutions for global...


  • El Segundo, California, United States Hilton Hotels Corporation Full time

    Job Description">Hilton Hotels is seeking a Guest Encounter Coordinator to coordinate and facilitate memorable guest experiences. As a key member of our front desk team, you will be responsible for greeting guests, resolving issues, and promoting hotel services.">Your Key Responsibilities">Coordinate guest interactions and ensure a seamless registration...


  • El Segundo, California, United States InterDent Service Corp Full time

    InterDent Service Corporation is a leading dental support and administrative services provider with a strong presence in eight states. As a trusted partner to over 175 dental practices, including the Gentle Dental and Blue Oak Dental brands, we offer high-quality patient-centered care.About This OpportunityWe are seeking an experienced Executive Financial...


  • El Segundo, California, United States Extended Stay Full time

    About Us:Extended Stay is a leading provider of extended stay accommodations, offering a range of amenities and services to our guests. We are committed to providing exceptional customer service and a clean, comfortable environment for our guests to relax and unwind.The Role:We are currently hiring for a Residential Room Attendant to join our housekeeping...


  • El Segundo, California, United States InterDent Service Corp Full time

    Company OverviewInterDent Service Corporation is a leading provider of comprehensive dental support and administrative services to over 175 dental practices across eight states. With a strong presence in the market, the company employs more than 400 dentists and offers high-quality, patient-centered dental care through its Gentle Dental and Blue Oak Dental...