Hotel Receptionist

We are seeking a skilled and friendly Hotel Receptionist to join our team at Hyatt House El Segundo. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Responsibilities:

• Provide warm and welcoming greetings to all guests upon arrival and departure
• Answer guest inquiries regarding hotel amenities, services, and local attractions
• Maintain accurate records of room occupancy, including check-in and check-out times
• Process payments and handle cash transactions efficiently
• Respond to guest complaints and resolve issues in a professional and courteous manner
• Perform tasks such as balancing the cash register, handling lost and found items, and maintaining the cleanliness of the front desk area

Requirements:

• High school diploma or equivalent required
• Previous experience in a hotel or hospitality setting preferred
• Excellent communication and interpersonal skills
• Able to work effectively in a fast-paced environment
• Computer literacy and proficiency in hotel management software

Estimated Salary Range: $45,000 - $60,000 per year, depending on experience and qualifications.