Front Desk Representative

4 days ago


El Segundo, California, United States Hilton Hotels Corporation Full time
Job Description

We are seeking a highly skilled and enthusiastic Front Desk Representative to join our team at Hilton Hotels Corporation.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong passion for delivering exceptional customer service.

This role is responsible for providing guests with a warm and welcoming experience from the moment they arrive. The representative will greet guests, check them in, and assist with any questions or concerns they may have during their stay.

In addition to these key responsibilities, the successful candidate will also be expected to:

  • Use up-selling techniques to promote hotel services and facilities
  • Demonstrate thorough knowledge of hotel information
  • Provide exceptional guest service
  • Resolve guest issues efficiently

To succeed in this role, you must be a team player who is comfortable working in a dynamic environment. You should be proficient in using hotel software and systems, and have excellent problem-solving skills.

A competitive estimated salary of $45,000 - $60,000 per year reflects the level of responsibility and expertise required for this position.

Benefits

As a valued member of our team, you can expect a comprehensive benefits package that includes health insurance, retirement savings, and opportunities for professional development.



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