Hotel Operations Coordinator
2 days ago
Compensation: The estimated hourly salary for this role is between $16.00 and $21.52.
About the Role:
We are seeking a skilled Front Desk Agent to join our team at Aloft El Segundo - Los Angeles Airport. As a Front Desk Agent, you will be responsible for delivering exceptional guest service, managing front desk operations, and ensuring a seamless stay for our guests.
Duties and Responsibilities:
- Greet and register guests in a friendly and efficient manner
- Manage room assignments, key cards, and other front desk tasks
- Provide accurate information about hotel services, facilities, and local attractions
- Handle guest complaints and concerns in a professional and courteous manner
- Maintain a clean and organized front desk area
Requirements:
- High school diploma or equivalent required; college coursework in a related field helpful
- Experience in a hotel or customer service role preferred
- Excellent communication and problem-solving skills
- Able to work a varied schedule, including evenings, nights, weekends, and holidays
Benefits:
- Competitive hourly rate between $16.00 and $21.52
- Medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401(k) retirement plan
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