Hotel Operations Coordinator

2 days ago


El Segundo, California, United States Aimbridge Hospitality Full time

Compensation: The estimated hourly salary for this role is between $16.00 and $21.52.

About the Role:

We are seeking a skilled Front Desk Agent to join our team at Aloft El Segundo - Los Angeles Airport. As a Front Desk Agent, you will be responsible for delivering exceptional guest service, managing front desk operations, and ensuring a seamless stay for our guests.

Duties and Responsibilities:

  • Greet and register guests in a friendly and efficient manner
  • Manage room assignments, key cards, and other front desk tasks
  • Provide accurate information about hotel services, facilities, and local attractions
  • Handle guest complaints and concerns in a professional and courteous manner
  • Maintain a clean and organized front desk area

Requirements:

  • High school diploma or equivalent required; college coursework in a related field helpful
  • Experience in a hotel or customer service role preferred
  • Excellent communication and problem-solving skills
  • Able to work a varied schedule, including evenings, nights, weekends, and holidays

Benefits:

  • Competitive hourly rate between $16.00 and $21.52
  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan


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