Patient Services Coordinator II-Cardiology
1 month ago
The Patient Services Coordinator II plays a vital role in delivering exceptional patient care at Mount Sinai Health System. As a liaison between patients, physicians, and clinical staff, you will ensure seamless communication and coordination of patient care activities.
Key Responsibilities- Collaborate with Primary Care Providers to facilitate patient care plans, participating in daily huddles and monthly case discussions.
- Work closely with clinical staff to resolve issues impacting patient care progression.
- Monitor and update dashboards with reminders and alerts to organize daily tasks, including visit status reminders, follow-up appointments, and authorization for medical review.
- Contact insurance carriers for pre-certification and consult with Department/Practice Managers to address patient needs or escalated issues.
- Provide front-end coverage as needed, recording telephone encounters for routing to appropriate Providers.
- Act as a liaison with Physicians, patients, and clinical staff to connect patients with relevant internal/external resources.
- Recommend process/service improvements to promote patient satisfaction and address issues.
- Provide thoughtful and informative responses to patients, guiding them through their healthcare options.
- Maintain a strong understanding of medical terminology and practices used within the hospital through ongoing education.
We seek candidates with 4+ years of healthcare/customer service experience or relevant experience. If you are passionate about delivering exceptional patient care and have a strong commitment to teamwork, we encourage you to apply.
About UsMt Sinai Health System is committed to diversity, equity, and inclusion. We strive to create a work environment that is inclusive, welcoming, and nurturing for all employees, patients, and visitors. Our goal is to become an anti-racist health care and learning institution that intentionally addresses structural racism.
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Patient Services Coordinator II
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New York, New York, United States Mount Sinai Health System Full timeJob Title: Patient Services Coordinator II - CardiologyThe Patient Services Coordinator II plays a vital role in delivering exceptional patient care in the Cardiology department. As a liaison for patient care activities, this individual ensures seamless coordination and quality patient care during patient visits.This role requires strong communication and...
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Patient Services Coordinator II-Cardiology
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New York, New York, United States Mount Sinai Health System Full timeJob DescriptionThe Patient Services Coordinator II plays a vital role in delivering exceptional patient care at Mount Sinai Health System. As a liaison for patient care activities, this individual ensures quality patient care during patient visits, educates patients on their care plans, and coordinates services with Primary Care Providers and out-patient...
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