Care Coordinator II Specialist

1 week ago

New York, New York, United States Children's Aid Full time
Job Title: Care Coordinator II

Care Coordinator II is a critical role at Children's Aid, where you will play a vital part in ensuring eligible children receive the medical and behavioral health care services they need to thrive.

Job Summary:

The Care Coordinator (CC) is responsible for the overall provision and coordination of services to assigned caseload. You will guide program enrollees and their caretakers through the healthcare system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes.

Key Responsibilities:
  • Obtain consent and enroll eligible clients in the Collaborative for Children & Families (CCF) health home.
  • Manage a mixed acuity caseload of up to 35 cases, depending on the acuity.
  • Carry out 6 core care management functions for assigned caseload: Comprehensive Care Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Individual & Family Support, Referral to Community and Social Support Services, and use of Health Information Technology to link services.
  • Complete CANS-NY assessments on all enrolled clients on caseload (initial and, at minimum, every 6 months) along with comprehensive assessments.
  • Assess and refer for Home and Community-Based Services (HCBS) as needed.
  • Collaborate with family and other providers on development and execution of Individualized Plans of Care.
  • Document all activities, including progress notes, in GSI, in an accurate and timely manner, and other systems as needed.
  • Create Crisis/emergency plans for each client.
  • Provide information to Children's Aid staff and liaison between CA programs as needed.
  • Provide outreach to potential clients as needed.
  • Help create linkages to community services for future resources for families as well as sources of potential referrals.
  • Help maintain a resource log for community supports and health services.
  • Conduct field work and home visits as needed (possibility of evenings or weekends).
  • Must abide by privacy laws, including HIPAA, etc.
  • Work as part of the Care Management Team in all areas, focusing on meeting established enrollment targets.
  • Participate in Program, Division, and Agency-wide activities (meetings, events, etc.).
  • Attend trainings as required.
  • In-person collaboration is an essential function of the job.
  • Perform other duties as assigned.
Requirements:
  • Minimum Bachelor's Degree required with 2 years related experience.
  • Experience in serving children and families with chronic medical conditions, developmental disabilities, and mental/behavioral health diagnoses, or those involved in the child welfare system.
  • Ability to work flexible hours; some nights and weekends may be required.

This is a full-time position located in Manhattan.

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