Patient Services Coordinator II-Cardiology
3 days ago
The Patient Services Coordinator II plays a vital role in delivering exceptional patient care at Mount Sinai Health System. As a liaison for patient care activities, this individual ensures quality patient care during patient visits, educates patients on their care plans, and coordinates services with Primary Care Providers and out-patient services diagnostic testing facilities.
Responsibilities- Collaborate with Primary Care Providers to facilitate patients' care plans, participating in daily huddles and monthly case discussions, facilitating appointments, coordinating information, and continuing care requirements.
- Work with clinical staff to resolve issues impacting patients' care progression.
- Monitor and update dashboards with reminders and alerts to organize daily tasks, such as visit status reminders, follow-up appointments, authorizations for medical review, coordination of specialty appointments, and resolving billing errors.
- Contact insurance carriers for patients' pre-certification and consult with Department/Practice Managers regarding patients' needs or addressing escalated issues.
- Provide front-end coverage as needed, recording telephone encounters for routing to appropriate Providers.
- Work as a liaison with Physicians, patients, and clinical staff to connect patients with relevant internal/external resources.
- Provide recommendations for process/service improvement to promote patient satisfaction and address issues.
- Provide thoughtful and informative responses to patients while guiding them through their healthcare options.
- Maintain an understanding of medical terminology and practices used within the hospital through further education.
4+ years of healthcare/customer service or relevant experience.
About UsMt Sinai Health System is committed to delivering exceptional patient care and advancing health for all people, everywhere. We strive to create an inclusive, welcoming, and nurturing work environment where all feel valued, belong, and are able to advance professionally.
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Patient Services Coordinator II
1 week ago
New York, New York, United States Mount Sinai Health System Full timeJob Title: Patient Services Coordinator II - CardiologyThe Patient Services Coordinator II plays a vital role in delivering exceptional patient care in the Cardiology department. As a liaison for patient care activities, this individual ensures seamless coordination and quality patient care during patient visits.This role requires strong communication and...
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Patient Services Coordinator II
1 month ago
New York, New York, United States Mount Sinai Health System Full timeAbout the RoleThe Patient Services Coordinator II plays a vital role in delivering exceptional patient care in our Cardiology department. As a liaison between patients, physicians, and clinical staff, you will ensure seamless communication and coordination of patient care activities.Key ResponsibilitiesCollaborate with Primary Care Providers: Participate in...
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Patient Services Coordinator II-Cardiology
3 weeks ago
New York, New York, United States Mount Sinai Health System Full timeJob DescriptionThe Patient Services Coordinator II plays a vital role in delivering high-quality patient care. As a liaison for patient care activities, this individual ensures seamless coordination and communication between patients, healthcare providers, and other stakeholders. The Patient Services Coordinator II prioritizes tasks to meet the needs of...
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Patient Services Coordinator II-Cardiology
1 month ago
New York, New York, United States Mount Sinai Health System Full timeJob DescriptionThe Patient Services Coordinator II plays a vital role in delivering exceptional patient care at Mount Sinai Health System. As a liaison for patient care activities, this individual ensures seamless coordination and quality care during patient visits.Key ResponsibilitiesCollaborate with Primary Care Providers to facilitate patient care plans,...
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Patient Services Coordinator II-Cardiology
2 weeks ago
New York, New York, United States Mount Sinai Health System Full timeAbout the RoleThe Patient Services Coordinator II plays a vital role in delivering exceptional patient care at Mount Sinai Health System. As a liaison between patients, physicians, and clinical staff, you will ensure seamless communication and coordination of patient care activities.Key ResponsibilitiesCollaborate with Primary Care Providers to facilitate...
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