Administrative Support Associate

4 days ago


Chicago, Illinois, United States Norwood Crossing Full time

Job Summary

Norwood Crossing is seeking a highly organized and detail-oriented Administrative Support Associate to join our team. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service and administrative support to our facility.

Key Responsibilities

  • Answer incoming calls and direct them to the appropriate personnel or department.
  • Take and deliver phone messages or transfer calls to voice mail when necessary.
  • Provide general information about Norwood Crossing to callers, including directions and other relevant details.
  • Welcome visitors and determine the nature of their business, announcing them to the appropriate personnel.
  • Perform administrative tasks such as typing, filing, and photocopying to meet the needs of the facility.
  • Comply with orientation and training requirements as outlined by state regulations and company policies.
  • Operate standard office equipment, including photocopiers, fax machines, and multi-line phones.
  • Receive, sort, and distribute mail as needed.
  • Assist other departments as required, including Nursing, Dining Services, and Activities.
  • Demonstrate an understanding of compliance and ethics program policies and procedures.
  • Complete mandatory safety, compliance, HIPAA, and state and federal regulatory training as required.
  • Maintain confidentiality and perform other duties as assigned.

Requirements

  • High school diploma or equivalent required; two to three months of related experience and/or training preferred.
  • Strong organizational skills and a general understanding of clerical office functions.
  • Excellent data entry skills and basic computer skills, including Microsoft Office proficiency.
  • Ability to work efficiently in a fast-paced, multi-tasking environment with deadlines.
  • Excellent follow-up and communication skills.


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