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Administrative Support Specialist

2 months ago


Chicago, Illinois, United States American Medical Association Full time

About the Role

The American Medical Association (AMA) is seeking a highly skilled Administrative Support Specialist to join our Physician Satisfaction team. This is a hybrid position reporting into our Chicago office, requiring 2 days a week in the office.

Key Responsibilities

  • Administrative Support
    • Provide administrative support for Operations Administration and other team members as assigned by supervisor.
    • Prepare and submit necessary expense reports through Concur for all AMA business.
    • Responsible for making travel arrangements, maintaining calendars, and scheduling meetings with internal and external colleagues for assigned leadership staff.
    • Support project managers, OGC, and Finance in executing agreements with external vendors efficiently and accurately throughout the contracting process.
    • Establish working relationships with colleagues in the AMA and external organizations to ensure efficient handling of agreements, payments, and communications.
    • Provide backup services and assistance as needed to other administrative staff.
  • Operations Support
    • Support the Director of Content Strategy & Operations and GVP with tracking and reporting metrics to inform strategies.
    • Process payments required of the team when invoiced for services acquired through agreements.
    • Assist with maintaining a database of contracts to track expiration dates, payment due dates, and other historical data.
  • Additional Responsibilities
    • May include other responsibilities as assigned.

Requirements

  • High school graduate required; Associate's or Bachelor's degree strongly preferred.
  • At least three years related work experience required.
  • Strong interpersonal skills with the ability to interface effectively with people of varying disciplines and expertise.
  • Demonstrated ability to effectively manage time, prioritize work, and multi-task across many assignments.
  • Detail and task-oriented, with the ability to function effectively under tight deadlines and high workload.
  • Excellent business writing skills and a demonstrated understanding of business methods and administrative systems.
  • Strong sense of confidentiality and a demonstrated ability to exercise discretion and make independent judgments.
  • Proficiency in Microsoft Office suite of software required.
  • Demonstrated ability to function effectively in a team setting as well as independently.
  • Solid communication skills, both verbal and written.