Regional General Manager

5 days ago


Dallas, Texas, United States Pair Team Full time
About the Role

We are seeking a highly experienced Regional General Manager to lead our healthcare operations in a specific region. As a key member of our leadership team, you will be responsible for overseeing the execution and scale of our healthcare services, including hiring high-quality teams, developing playbooks to execute at scale, and ensuring consistent compliance with Plan requirements.

Key Responsibilities
  • Lead a team of lead care team managers, registered nurses, and behavioral health managers to execute ECM services
  • Own the OpEx P&L for your region
  • Drive the quarterly OKRs for your region
  • Act as the Senior operational POC for Plan POCs in your region
  • Develop playbooks and SOPs to guide the execution of ECM programs
  • Work cross-functionally with Product, Pop Health, Network, and Quality/Compliance to continuously iterate and identify areas of opportunity in process or execution for our ECM programs
  • Ensure 100% of Plan compliance requirements are met for your region
  • Ensure the team is meeting all internal performance metrics
Requirements
  • 5-6+ years managing complex and highly operational teams and/or in operations
  • Strong interpersonal skills and ability to manage internal and external stakeholders
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
  • Excellent organization skills to meet goals and deadlines
  • Exceptional communication and presentation skills (both written and verbal)
  • Thrive working with multiple systems and processes
  • Extremely detailed-oriented and enjoy multitasking
  • Proven track record of hitting key metrics
  • Demonstrated ability to thrive in a fast-paced startup environment
What We Offer
  • Competitive salary: $120,000 - $145,000 (depending on experience)
  • Equity compensation package
  • Flexible vacation policy
  • $50 employer contribution to active HSA accounts
  • 401k through Guideline
  • Life insurance and AD&D
  • Work entirely from the comfort of your own home
  • Monthly $100 work-from-home expense stipend
  • We provide the equipment needed for the role
  • Opportunity for rapid career progression with plenty of room for personal growth


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