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Regional Operations Manager

2 months ago

Dallas, Texas, United States Thomas Management LLC Full time
Job Overview

About Us

Established in 1986, Thomas Management LLC is a distinguished, privately owned contract food service provider. We champion the benefits of wholesome foods and are committed to crafting fresh, made-from-scratch meals every day. Each member of the Thomas Management team embodies our mission, reflects our core values, and fosters relationships while adhering to our principles.

Benefits of Working with Us

As a District Manager within our senior living division, you will experience a range of benefits, including supportive colleagues, advanced learning technologies, exceptional wellness and medical benefits, and innovative recruitment tools.

  • Comprehensive medical, dental, and vision insurance with multiple plans available.
  • Generous Paid Time Off and Paid Leave options.
  • 401(k) plan with company matching.
  • Wellness programs, financial planning, behavioral health support, and more.

Compensation Range: $110,000 - $140,000 annually plus bonus potential.

Key Responsibilities

This engaging District Manager position offers both challenges and rewards, paving the way for ongoing career advancement. As an essential part of our regional management team, you will influence the direction of your area by establishing objectives, ensuring adherence to corporate standards, and driving financial performance.

Your responsibilities will include:

  • Strategically directing operations within the designated region to achieve Key Performance Indicators.
  • Clarifying team objectives and strategies, setting clear priorities for all team members.
  • Participating in strategic planning sessions to outline divisional and regional goals.
  • Expanding profitable business opportunities within the geographic area through new acquisitions and business development.
  • Leading the sales process for new business, preparing proposals, and delivering presentations.
  • Developing and managing an annual budget for the assigned region, ensuring financial compliance.
  • Conducting regular inspections to ensure contract compliance and uphold client satisfaction.
  • Addressing escalated client, resident, customer, and employee-related issues.
  • Collaborating with legal and human resources on customer and employee-related matters.
  • Conducting annual performance evaluations and overseeing timely reporting in accordance with corporate policies.

Qualifications

  • Willingness to travel a percentage of the year, including overnight stays.
  • Bachelor's degree in business or a hospitality-related field, or equivalent experience.
  • A minimum of two (2) years of experience in multi-unit food service management.
  • Demonstrated experience managing multi-unit food service operations with a combined volume of $18 million or greater, overseeing three (3) or more accounts.
  • Strong organizational, problem-solving, and analytical abilities.
  • Ability to work independently and collaboratively within diverse teams.
  • Excellent interpersonal and presentation skills.
  • Creative, adaptable, and innovative with a commitment to excellence.
  • Proven track record of enhancing customer satisfaction.
  • Comfortable working in a fast-paced, unstructured, and P&L-driven environment.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint), Outlook, Email, and the Internet.
  • ServSafe certification is highly desirable.
  • Successful candidates must meet eligibility criteria, including the ability to undergo and successfully complete a criminal background check and drug screening in accordance with applicable State laws and regulations.
  • Ability to provide documentation for work authorization. We utilize E-Verify, an online system that allows us to confirm the eligibility of our employees to work in the United States.

Ideal Candidate Profile

Successful candidates will possess a service-oriented mindset, demonstrating a helpful, humble, and driven nature. We seek individuals who are deeply committed to our mission, actively pursue answers to their inquiries, rely on colleagues for support, and reflect on their experiences with gratitude. If you are prepared to make a significant impact within our senior living division and thrive in a dynamic environment, we encourage you to consider this opportunity.

Our Commitment to Diversity

At Thomas Management LLC, we are dedicated to cultivating a workplace that is diverse, equitable, and inclusive, where every individual feels a sense of belonging. We recognize that this commitment is an ongoing journey, and we strive to improve and adapt as we grow. Our dedication to diversity, equity, inclusion, and belonging is not merely a statement but an integral part of our company culture.

REAL Food | Genuine Service | Enduring Relationships