Region Manager, Southwest

Who we are:

At SpotHero, we work as a team to empower people to get everywhere, easier We're rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

Region Manager, Southwest:

As a Region Manager, you will play a crucial role in driving the growth and success of our company by overseeing the sales performance in a specific geographic area. Your responsibilities will include managing and leading a team of Growth Managers, developing and executing sales strategies, fostering relationships with our largest partners, and ensuring that sales targets and revenue goals are met.

What you will get to do:

• Manage expenses and revenue to goal; understand operational intricacies, create changes, and implement them quickly.
• Assist Finance in developing the P&L for the department.
• Manage a team of Growth Managers while acting as a Player / Coach in your Region.
  • Lead by example as a hands-on player/coach, actively engaging in both individual sales efforts and providing guidance to the Growth Managers within your region.
  • Demonstrate sales excellence and mentorship to foster a high-performance culture. Balance your role between driving personal sales achievements and coaching team members to reach their full potential, creating a dynamic and collaborative sales environment.
  • Drive results by establishing motivational goals and providing constructive feedback to team members.
  • Ensure that sales quotas/goals are achieved on assigned accounts and improve client engagement. Track growth team metrics and report data to leadership on a regular basis.
  • Assist team in navigating client relationships, external operations, and project management.
  • Develop training plans for continuous development of team's sales acumen, relationship development skills, and product knowledge.
  • Eliminate roadblocks for the team, helping them to navigate clients, external operations, and project management.
• Take ownership of a strategically identified subset of high impact accounts within your Region (including parking operators, municipalities, asset management companies, etc.). Develop and nurture relationships with these key clients, ensuring their satisfaction and contributing significantly to the overall success of the region.
• Assist your team with the negotiation and renewal of agreements with clients across the region.
• Continually refine and improve client up-sales, cross-sales and operational processes through a consultative approach.
• Analyze data to guide strategy and develop initiatives to ensure your region hits their Sales and Operations metrics.
• Utilize Salesforce for all tracking and reporting, ensuring all sales team actions are appropriately tracked and recorded.
• Responsible for building and growing top performing teams, including the hiring/firing, training, performance management, and professional development of each and every team member.
• Responsible for ensuring customers in the region are having a positive experience using SpotHero, working closely with supply management to reduce operational issues and manage service related KPIs.
• Support cross-collaborative projects, and initiatives collaborating with stakeholders to help shape the values, process, and vision of the sales organization:
  • Sales Training Program in conjunction with the Sr. Sales Enablement Manager
  • CRM and pipeline management and optimization
  • Support technical teams (i.e integration hardware)
  • Support Customer Support and Field Operations teams
  • New product roll out & go to market strategy sales strategy
• Be an industry thought leader, participating in public speaking events and panels to showcase SpotHero as a leader in transportation and technology.
• Attend select local & national industry-related conferences and tradeshows, when applicable.
  • Represent SpotHero and build brand awareness.
  • Identify and research prospective leads to approach during the event.
  • Build and strengthen relationships with clients through attending social events.
• Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.

What you bring:

• 7+ years experience in sales, operations, growing/building a new market/segment, with 3+ years experience in management and/or sales or customer success leadership
• Parking Industry or Asset / Property Management Background
• Proven consultative sales solution skills with a unique ability to understand client needs
• Ability to forecast and manage a budget. In depth management of a P&L.
• Demonstrated sales development and training skills. Ability to effectively set motivating goals.
• Extraordinary analytical and problem solving skills with the ability to analyze and synthesize data provided to inform strategy.

Core Competencies:

• Active Listening - Attentively listens to others, understanding what is said and repeating what was heard.
• Analytical - Examines information methodically and in detail to solve problems or complete tasks.
• Collaboration - Process of working with multiple individuals to complete a task or achieve a goal.
• Communication - Communicates effectively and efficiently both verbally and in writing.
• Confidentiality - Keeps private information secure and ensures account access levels are appropriately set.
• Consultative Selling - Creating value and trust by exploring partner needs before offering a solution.
• Detail Oriented - Pays attention to details and learns to understand causes and not just effects.
• Emotional Intelligence - Handles interpersonal relationships with astute awareness.
• Independent - Not relying on another's authority.
• Leadership - Leads by example; motivates through actions and inspires others to do more.
• Multi-Task - Execute on more than one task at the same time.
• Negotiating - Ability to find an acceptable desired outcome for all stakeholders.
• Patience - Remains calmly focused on resolving issues.
• Persistence - Firm continuance in a course of action in spite of difficulty or opposition.
• Problem-Solve - Assesses situations quickly and provides creative solutions for resolution.
• Prospecting - Developing a lead list with the intention to convert leads to customers.
• Results-Oriented - Ability to focus on desired outcomes while determining how goals can be achieved.
• Strategic - Ability to generate ideas based on unique business insights and opportunities intended to create a competitive advantage.
• Time Management - Ensures performance helps maintain desired service levels.

Tools: CRM (Salesforce preferred), BI Tool (Looker preferred), SpotHero Admin Backend, Google Workspace (GMail, Calendar, Sheets, Slides, Docs, Drive), Excel, Zoom

Seeking candidates in:

• Dallas, TX
• Work Environment/Remote + travel to client sites and conferences (up to 20% of time) required.

What we are offering:

• Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited growth potential.
• Excellent benefits - we cover up to 90% of Medical Premiums, 50% of Dental and vision Premiums, company-sponsored Life Insurance, a 401 (k), and generous parental leave.
• Flexible PTO policy and outstanding work/life balance – We value and support each individual team member.
• Learning Budget, Udemy and Sales Assembly license - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
• Annual parking stipend – we help people park
• The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
• A company that cares about its employees' unique backgrounds. From Employee Resource Groups to Unconscious Bias Trainings, we want each and every employee to feel like SpotHero is a place where they can bring their whole selves to work.
• A workplace recognized as CityLights award winner by 1871, 2023 Best Places To Work by BuiltIn, and recipients of the Best Company Culture, Best Company for Women, and Best Company for Diversity awards from Comparably

At SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.

SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.

Additionally, because we want to Remember to Signal, if you choose to provide us personal information in connection with a job application, please review our Applicant Privacy Notice which provides details about what information we collect and process about you in order to consider your candidacy.

PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US or Canada and not require sponsorship for employment now or in the future.