Executive Director of Operations
6 days ago
As the General Manager of Compass Group Careers, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations.
You will be encouraged to maintain excellent relationships with employees, guests, and the client, as well as other departments within the operation.
Key Responsibilities:
- Participate in employee meetings, reviews, and training programs to ensure a high-performing team.
- Manage the operation in compliance with Company established policies and procedures, as well as local, state, and federal laws and regulations.
- Maintain food cost while ensuring quality standards, and establish and maintain good rapport with staff, client, and guest, and other departments.
- Manage financial acumen for all areas, including financial reporting, sales reports, P&L reports, writing and adhering to annual budgets, and cash handling.
- Analyze and create trends for financial data, lead purchasing and inventory controls, and plan menus in consultation with chefs.
- Be knowledgeable on HACCP controls, along with proper storage and use of food.
Preferred Qualifications:
- Bachelor's degree is preferred, or equivalent professional experience.
- Eight to ten years of upscale food service experience, including six years' experience at the management level.
- Experience in personnel management, including hiring, supervision, evaluation, and succession planning.
- Proven track record to achieve company goals in compliance with company/client policies and procedures.
- Excellent leadership and organizational skills, and must possess attention to detail.
- Supervisory, scheduling, training, and coaching skills.
- Effective problem-solving and conflict management skills.
- Ability to multi-task as well as stay on task and concentrate with constant interruptions.
- Experience in food purchasing, food costs, and inventory control.
- Ability to create budgets, flash reports, financial targets, and forecasts.
- Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports.
- Must be knowledgeable on HACCP controls, along with proper storage and use of food.
- Monitor compliance with health and fire regulations regarding food preparation and serving.
- Exceptional business etiquette and client relations.
- Manage time effectively and prioritize tasks to meet deadlines.
- Strong catering experience required.
- Conformity to the highest standards of personal integrity and ethical behavior.
- Excellent knowledge of Microsoft Office: Word, Excel, and PowerPoint.
- ServSafe or Department of Health certification a plus.
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