Customer Service Representative
5 days ago
About Geary Pacific
Geary Pacific Supply is a leading provider of heating, air conditioning, and ventilation products to contractors in the industry. Our company culture is built on providing professional, knowledgeable, and friendly service to our customers, suppliers, and teammates.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, generating sales orders and quotes, and ensuring timely order fulfillment.
Key Responsibilities
- Inbound & Outbound Calls: Respond to customer inquiries, resolve issues, and provide product information in a timely and professional manner.
- Generating Sales Orders and Quotes: Assist customers in selecting the right products for their needs, generate sales orders, and provide quotes for products and services.
- Product Merchandising: Maintain accurate product information, ensure product availability, and provide recommendations to customers.
- Order Picking and Receiving: Process customer orders, receive and inspect products, and ensure accurate order fulfillment.
Benefits
We offer a comprehensive benefits package, including medical, dental, vision, life, and long-term disability insurance, 401(k) with matching, profit sharing, paid vacation, personal time, and paid holidays.
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