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Customer Service Representative
2 months ago
**Job Summary:**
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Auto 360 Garage. As a key member of our service team, you will be responsible for providing exceptional customer support and assistance to our clients.
Key Responsibilities:
- Provide top-notch customer support and assistance via phone, email, and in-person interactions
- Manage appointment scheduling and administrative tasks with precision and efficiency
- Interact with customers, vendors, and insurance companies to ensure seamless service delivery
- Ensure customer satisfaction with our auto services by resolving issues promptly and professionally
Requirements:
- Previous customer service experience (training provided)
- Basic knowledge of the automotive industry (a plus)
- Excellent communication and interpersonal skills
- Positive attitude and patience when dealing with clients
- Attention to detail and organizational skills
- Ability to work effectively in a team environment with good phone etiquette
About Us:
Auto 360 Garage is a reputable and trusted automotive service provider with a rich history of delivering exceptional service to our customers. We value our employees as part of our family and strive to create a safe, happy, and professional work environment.
