Help Desk Technician

3 days ago


New York, New York, United States Momentum Resource Solutions Full time

We are looking for a highly skilled Help Desk Technician to join our team at Momentum Resource Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.

Job Summary

This is a challenging and rewarding role that requires a high level of technical expertise, strong communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities
  • Installing, configuring, and troubleshooting desktop computers, laptops, and mobile devices.
  • Providing remote and on-site support for software and hardware issues.
  • Collaborating with internal stakeholders to identify and resolve technical issues.
  • Developing and implementing process improvements to enhance IT service delivery.

The successful candidate will have a strong background in computer systems, excellent problem-solving skills, and the ability to communicate complex technical information to non-technical personnel. The estimated salary for this position is $60,000 - $70,000 per year.



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