Help Desk Operations Coordinator

The Help Desk Operations Manager plays a critical role in ensuring the smooth operation of JCW's Service Desk Team. Based in our NYC office, this individual will be responsible for managing a team of professionals who provide technical support to both internal and external clients.Key qualifications include:Experience in managing a help desk or service desk...

About the RoleWe are seeking an experienced Help Desk Operations Leader to join our team at Dexter Technologies. As a Help Desk Manager, you will oversee the daily management of the Help Desk services, ensuring seamless support for approximately 2700 users.

Key ResponsibilitiesThe Help Desk Operations Manager will be responsible for technical support, problem identification and resolution, user account management, hardware and software setup, documentation, proactive maintenance, customer service, and collaboration with other IT support teams and departments.

Senior Help Desk Technician Job Summary:">We are seeking a skilled Senior Help Desk Technician to join our team. This is a full-time position that offers a competitive salary and benefits package.">About the Role:">As a Senior Help Desk Technician, you will be responsible for providing expert technical support to our clients. You will work closely with a...

Job DescriptionInfojini is seeking a highly skilled Help Desk Operations Manager to join our team. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleThe ideal candidate will have a proven track record of managing high-pressure situations, with excellent...

About the RoleIona College seeks a skilled Help Desk Specialist to join our team in New Rochelle, NY. As a Weekend Library Support Specialist, you will play a critical role in ensuring the smooth operation of our library facilities.

Help Desk Escalation ExpertDBI Staffing is seeking a highly skilled Help Desk Escalation Expert to join our team. In this role, you will provide 2nd level support and assist IS Operations staff with day-to-day tasks as needed. The position requires a focus on customer service, technical skills, and attention to detail in responding to general computing...

Job Overview:Actus Consulting Group is seeking an experienced Help Desk Professional to join our IT team in Midtown, NYC. This is a full-time position offering a mix of onsite and remote work opportunities.The successful candidate will have a proven track record in technical support, strong problem-solving skills, and excellent communication abilities.About...

About the JobWe are looking for a highly skilled Help Desk Professional to join our Professional Services division in New York. As a member of our Help Desk team, you will be responsible for providing technical support to clients, troubleshooting issues, and documenting incidents in our Help Desk ticketing system.Key ResponsibilitiesProvide technical support...

Job Description:As an IT Help Desk Expert at DBI Staffing, you will play a critical role in providing exceptional technical support and assistance to our clients. We are looking for a highly skilled professional with a strong background in desktop support and a passion for delivering outstanding customer service.About the Job:The successful candidate will...

Company OverviewActus Consulting Group is a leading provider of IT services, committed to delivering high-quality solutions that meet the evolving needs of our clients.">Job SummaryWe are seeking a skilled Help Desk professional to join our dynamic team. The successful candidate will be responsible for providing technical support to users, troubleshooting...

Job Overview:Actus Consulting Group is a Japanese trading company seeking a dedicated Help Desk professional to join our team in Midtown, NYC. As a Help Desk representative, you will provide technical support to users, troubleshoot hardware and software issues, and collaborate with team members to ensure seamless IT operations.Job Responsibilities:The...

Help Desk ExpertiseWe are seeking a highly skilled Help Desk Expert to join our team. As a Desktop Support Specialist, you will provide level 1 & 2 support to users, troubleshooting hardware and software issues, and ensuring seamless network connectivity. You will also be responsible for performing routine maintenance and updates on systems and documenting...

Overview of the RoleThis role is responsible for providing exceptional customer service to our clients and visitors, while ensuring that all operational aspects of the front desk run smoothly. This includes managing the main telephone switchboard, coordinating meetings and events, and maintaining a welcoming and professional environment.Duties and...

Key ResponsibilitiesThis role requires strong leadership and technical skills, including:1. Leading and managing a team of help desk technicians, providing guidance, support, and ongoing training.2. Providing technical support to end-users, troubleshooting hardware, software, and network issues, and resolving escalated tickets.3. Overseeing the help desk...

Key ResponsibilitiesThe Technical Support Supervisor will be responsible for leading and overseeing the daily operations of our service desk and on-site team while actively providing technical support to end-users.This includes troubleshooting hardware, software, and network issues across various platforms (Windows, macOS, Linux), as well as experience with...

About the RoleWe are seeking a highly experienced Help Desk Director to lead our End User Computing team at Fanatics Collectibles. As a key member of our team, you will be responsible for driving business growth by delivering exceptional service to end-users and stakeholders.Your primary objective will be to lead a team of help desk technicians, providing...

About the RoleWe are seeking an experienced IT Help Desk Specialist to join our team in New York City, NY. As an IT Help Desk Specialist, you will provide technical support and customer service for both external and internal clients, troubleshooting IT issues, managing IT assets, and collaborating with team members to maintain an efficient and secure...

We are Insight Global, a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. Our team is looking for a Help Desk Technician to join us in our Desert Ridge location.Job SummaryThis is an onsite position responsible for imaging computers, shipping and receiving equipment,...

About This Opportunity: We are seeking a Help Desk Technician to join our IT team at Verkada. As a Help Desk Technician, you will be responsible for providing technical support to our employees, troubleshooting issues, and resolving problems in a timely manner.Key Responsibilities:Troubleshoot complex technical issues and provide timely resolutions to ensure...