Help Desk Professional

5 days ago


New York, New York, United States Actus Consulting Group Full time
Job Overview:

Actus Consulting Group is a Japanese trading company seeking a dedicated Help Desk professional to join our team in Midtown, NYC. As a Help Desk representative, you will provide technical support to users, troubleshoot hardware and software issues, and collaborate with team members to ensure seamless IT operations.

Job Responsibilities:

The successful candidate will have a strong background in technical support, excellent communication skills, and the ability to work independently and as part of a team. Key responsibilities include providing technical support to users, responding to IT-related inquiries, maintaining technical documentation, and assisting with IT equipment setup and configuration.

Required Skills and Qualifications:
  • Proven experience in a Help Desk or similar technical support role.
  • Strong problem-solving skills with a proactive approach to issue resolution.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Benefits:

This full-time position offers a competitive salary range of $60,000 - $80,000 per year, depending on experience. The position also includes a dynamic work environment, opportunities for growth and development, and a collaborative team culture.



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