Help Desk Specialist
1 week ago
About PruTech Solutions, Inc.
">We are a dynamic organization dedicated to providing exceptional customer service and support. Our mission is to deliver top-notch solutions that exceed our clients' expectations.
Job Overview
">We are seeking a highly skilled Help Desk Specialist to join our team. The successful candidate will be responsible for handling all customer inquiries, resolving issues efficiently, and providing quality support services.
Key Responsibilities:
">- Respond to customer inquiries via phone, email, or in-person
- Resolve technical issues in a timely and professional manner
- Provide accurate and helpful information to customers
- Maintain accurate records of customer interactions
Required Skills and Qualifications:
">- Excellent communication and problem-solving skills
- Proficient in Microsoft Office applications (Word, Excel)
- Able to work in a fast-paced environment with multiple priorities
- Demonstrated ability to gather and assess complex information
Estimated Salary: $45,000 - $60,000 per annum
">Benefits:
">- Competitive salary and benefits package
- Ongoing training and development opportunities
- Collaborative and supportive work environment
Other Information:
">PruTech Solutions, Inc. is an equal opportunity employer committed to diversity and inclusion.
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