Patient Care Coordinator

4 days ago

Oklahoma City, Oklahoma, United States Ennoble Care Full time
Job Description

About Us

Ennoble Care is a leading provider of mobile primary care, palliative care, and hospice services. Our team of clinicians delivers high-quality care to patients in their homes, ensuring a continuum of care for those with chronic conditions and limited mobility.

Our Mission

We strive to provide exceptional care to our patients, their families, and partner facilities. Our clinicians are dedicated to delivering compassionate and personalized care, working closely with patients to achieve their healthcare goals.

Job Summary

We are seeking a Full-time Care Coordinator to join our team in Oklahoma City, OK. As a Care Coordinator, you will play a critical role in ensuring Ennoble Care provides high-quality care services. You will work closely with clinicians, staff, and patients to reach healthcare goals and maintain open communication.

Responsibilities

  • Care Planning and Coordination: Develop and implement individualized patient care plans, utilizing Ennoble Care's electronic medical record system.
  • Patient Support and Education: Provide regular contact with patients to offer care coordination, support, and guidance on managing their care plans.
  • Documentation and Communication: Accurately document all client communications and maintain open communication with Primary Care Clinicians and designees regarding patient needs and care plans.
  • Team Collaboration: Work closely with cross-functional teams to meet the needs of Ennoble Care's patients, their families, and partner facilities.
  • Technology and Documentation: Develop skills in using technology, including secure email, telephone systems, and electronic medical records.
  • Adherence to Protocols: Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
  • Customer Service: Demonstrate excellent customer service skills, as evidenced by positive feedback from patients and families.
  • Team Support: Contribute to a positive team environment by supporting colleagues in a productive and constructive manner.

Equipment Operation

  • Utilize a computer, telephone, copy machine, and other office equipment as necessary.

Qualifications

  • Comfortable with phone-based communication for extended periods.
  • Compassionate and empathetic towards patients, with exceptional customer service skills.
  • Ability to take accurate notes and document tasks in a timely manner.
  • Ability to multitask and prioritize tasks while maintaining organization and efficiency.
  • Ability to thrive in a fast-paced environment.
  • Proficient in using a computer, including Outlook and other Microsoft Office programs.
  • Familiarity with basic healthcare terms, conditions, roles, and care principles is beneficial.
  • Candidate must pass a drug screen, background check, and possess a positive attitude, adaptability, and a willingness to learn new skills.

Benefits

  • Medical, Dental, Vision, and supplementary benefits, including Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts, and more.
  • Paid Time Off.
  • Paid Office Holidays.

Additional Benefits

  • Paid Sick Time.
  • 401(k) with up to 3% company match.
  • Referral Program.
  • Payactiv: pay-on-demand.

Equal Opportunity Employer

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics, including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

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