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Patient Care Coordination Specialist
2 months ago
Compensation:
Starting at $18.45/hour based on experience
Your Role:
As a Patient Care Coordination Specialist, you embody kindness, understanding, and professionalism in your daily interactions. You excel in maintaining focus and efficiency, providing vital support to both colleagues and patients.
About Us:
Primary Health Medical Group stands as Idaho's foremost independent healthcare provider, dedicated to family medicine and urgent care services.
With numerous facilities across the Treasure Valley, we prioritize patient-centered healthcare, ensuring that medical choices align with the distinct needs of each individual and their families.
We believe in fostering a healthy environment for you and your loved ones. Our approach to health encompasses more than just physical well-being.We advocate for a balanced work/life dynamic, offering various scheduling options, including full-time and casual hours with shifts ranging from 8 to 12 hours.
Our comprehensive benefits package is available to both full-time and part-time team members.Our Benefits Include:
Medical coverage with minimal copays and first-dollar ancillary services at Primary Health Medical Group facilities. Options for PPO and HDHP/HSA plans.
Dental insurance with two plan choices
Life, disability, and long-term care insurance
401(k) plan with employer matching
Generous paid time off for full-time staff
Bonus opportunities
Our Team:
Together, we will align our mission, uphold service standards, and cultivate a positive workplace culture.
We celebrate teamwork, embrace our company values, and promote an atmosphere filled with positivity and enjoyment.
Our goal is to be the preferred healthcare provider, ensuring continuity of care while expanding our services to meet the evolving needs of our community.
We achieve this through collaboration, integrity, and mutual respect for our patients and one another.Your Responsibilities:
As a Patient Care Coordination Specialist, you will be responsible for:
- Assisting in the examination and treatment of patients under the guidance of a healthcare provider, which may include procedures such as casting, bracing, and injections.
- Providing clinical triage and communication as per established protocols or provider directives.
- Preparing treatment areas for patient examinations, ensuring cleanliness and proper functioning of medical equipment.
- Conducting basic laboratory tests on-site and preparing specimens for external laboratory analysis.
- Performing phlebotomy, ensuring accurate collection, labeling, processing, and distribution of specimens for testing across all age groups.
- Administering vaccinations and conducting wellness examinations for both adults and children.
- Monitoring patient progress and assisting in the management of chronic health conditions.
- Guiding patients through the healthcare system, offering personalized education, and participating in their healthcare plans.
- Supporting special procedures not typically offered in urgent care settings, such as IUD placements, biopsies, and diabetic foot care.
- Assisting back-office operations in managing patient flow, documentation, and customer service.
- Delivering exceptional customer service and patient education tailored to individual needs.
- Performing tests and procedures as directed.
- Accurately documenting patient interactions and interventions.
- Communicating provider instructions to patients.
- Supporting non-direct patient care tasks (e.g., sterilization, inventory management, record scanning).
- Identifying opportunities for enhancing patient care.
- Collaborating with front office staff to manage patient details, scheduling, and referrals.
- Assisting or leading in emergency situations.
- Upholding confidentiality regarding patient and organizational matters, adhering to HIPAA regulations.
- Performing additional duties as assigned.
Your Qualifications:
We value individuals, not just resumes.
However, we do expect a high standard of excellence, which is why we require:
- Completion of a nationally accredited Medical Assistant program.
- Current licensure from the Idaho Board of Nursing for LPNs and RNs.
- Proficiency in venipuncture.
- Previous clinical experience is preferred.
- A customer service-oriented attitude and behavior.
- Proficiency in computer systems and relevant software necessary for performing job functions.
- Required vaccinations, including annual Influenza, Hepatitis B, TDaP, and Tuberculosis.
Your Next Steps:
Now that you have a deeper understanding of the role of a Patient Care Coordination Specialist on our team, we look forward to your potential contribution.
Primary Health Medical Group is committed to a Drug-Free and Smoke-Free workplace.
All job offers are contingent upon a negative drug screening and the new hire receiving necessary vaccinations, which may include annual Influenza.
Vaccinations are provided at no cost to the employee and may be billed to insurance or covered directly by the organization.
