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Billing Operations Coordinator
2 months ago
Position Overview: We are seeking a dedicated professional to join our team in a pivotal role within a dynamic Healthcare and Logistics organization. This position offers a hybrid work model, allowing for flexibility with remote work opportunities.
Compensation: The hourly wage for this role ranges from $20 to $23, with additional benefits upon permanent hire.
Key Qualifications:
- Minimum of two years experience in billing and invoicing.
- Proficient in accounting practices, including chargebacks.
- Demonstrated experience in customer service for at least two years.
- Familiarity with ERP/billing software and Microsoft Office Suite.
- High School diploma or GED is required.
Work Schedule:
Shift: First
Work Hours: 8:30 AM - 5 PM
Responsibilities:
- Manage and process chargebacks efficiently.
- Ensure accurate invoicing and financial management for clients.
- Assist in cash applications and collections on behalf of clients.
- Provide aging reports as requested by customers.
- Review and validate credit management reports.
- Confirm contract pricing and update units of measure as necessary.
- Maintain records of routine accounting transactions.
- Keep CRM documentation current regarding customer accounts.
- Address and resolve customer inquiries promptly.
- Build and maintain strong customer relationships through effective order processing and conflict resolution.
Essential Skills:
- Basic knowledge of Accounts Receivable.
- Experience in Contract Administration and Review.
- Understanding of Chargebacks/RMA processes.
- Strong written communication skills.
- Proficient in basic software applications and Excel.
- Operational knowledge in Accounts Receivable and Collections.
- Familiarity with CRM systems and Credit Management.
Experience Level: Candidates should possess a minimum of 2 years of relevant experience.
Randstad is a leader in connecting talented individuals with outstanding companies. Our team is committed to understanding your employment needs and matching your skills with the right opportunities. We offer a comprehensive benefits package, including health insurance, an incentive program, and 401K contributions, all based on eligibility.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.