Client Care Operations Supervisor
2 weeks ago
CLIENT CARE OPERATIONS SUPERVISOR
Job Locations
US-WA-WALLA WALLA
Requisition ID
Line of Business:
All Ways Caring HomeCare
Pay Min
USD $23.00/Hr.
Pay Max
USD $23.00/Hr.
Our Company
All Ways Caring HomeCare
Overview
Who we are looking for:
The Client Care Operations Supervisor (CCOS) is accountable for overseeing the delivery of high-quality care, enhancing customer service, managing team performance, and ensuring overall client satisfaction.
A personable individual, who is approachable, empathetic, and capable of fostering positive relationships and collaborations.
A skilled communicator and problem-solver who is well-organized.
What you will receive:
Positive company culture
Competitive compensation with daily pay options available
Tuition reimbursement and partnerships with educational institutions
Flexible work schedules close to home
Retention and referral bonuses
Comprehensive benefits, supplemental plans, EAP, and 401K participation
Opportunities for career advancement and professional development
External Job Description
What you will do:
Client Care Operations Supervisors play a crucial role in delivering personalized care that meets the unique needs of each client in the comfort of their own homes.
Responsibilities include, but are not limited to:
Oversee quality care and overall client satisfaction
Supervise and mentor the Caregivers who provide direct support to clients
Manage employee scheduling, identify challenges, and implement proactive solutions
Maintain strong and positive relationships with referral partners, payor sources, and clients
Ensure accurate documentation and record-keeping
Conduct periodic home visits and safety assessments
Qualifications
What you will need:
Associate or bachelor's degree in business, Nursing, Social Services, or a related field preferred (per regulatory requirements)
Accountable, reliable, and able to work independently with sound judgment
Valid driver's license and auto insurance
Effective verbal and written communication skills
Excellent customer service abilities
About our Line of Business
All Ways Caring HomeCare provides quality, compassionate, and highly individualized care and support that assists individuals in need of assistance to remain at home - all while maximizing their dignity, privacy, and independence.
Whether recovering from illness, injury, or surgery, living with a chronic disability, or navigating the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities.
All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer's/dementia care, respite care, and other programs.
For more information, please visit our website.
Additional Job Information
Bilingual skills preferred.
At All Ways Caring, we offer numerous benefits (where applicable) and strive to ensure that everyone feels valued in their role. Here are some of the perks:
Positive company culture
Competitive pay with daily pay options available
Tuition reimbursement and partnerships with educational institutions
Retention and referral bonuses. Work with your friends
Comprehensive benefits, supplemental plans, EAP, and 401K participation
Opportunities for career advancement and professional development.
Salary Range
USD $23.00 / Hour
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