Front Desk Coordinator
21 hours ago
We are seeking a highly organized and detail-oriented Front Desk Coordinator to provide exceptional administrative support to our clinic team. As a key member of our front office, you will be responsible for managing patient flow, processing referrals, and ensuring seamless communication with our healthcare providers.
Responsibilities:
- Greet patients and manage wait times to ensure a positive experience
- Assist with patient intake processes, including document copying and scanning
- Coordinate and process patient referrals for specialty services
- Enter referral and authorization data into our computer system according to company policy
- Receive and route consultant reports to physicians in a timely manner
- Answer phones and schedule appointments
- Complete administrative tasks related to referral activities
Requirements:
- High school diploma or equivalent
- Healthcare background, preferably primary care and experience with processing referrals
- Experience with Medicare Advantage insurance plans
- 1+ years of related work experience, including data entry
- Working knowledge of medical office procedures and medical terminology
- Effective communication and customer service skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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