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Patient Service Representative II
2 months ago
Cedars-Sinai is seeking a highly skilled Patient Service Representative II to join our Spine Center team. As a key member of our administrative staff, you will provide exceptional support to our patients and healthcare providers, ensuring seamless coordination of care and efficient operations.
Key Responsibilities- Phone and Email Support: Answer and triage calls, directing patients to the appropriate individuals or departments.
- Scheduling and Authorization: Schedule appointments, surgeries, and ancillary services, while ensuring accurate insurance verification and authorization.
- Referral and Mail Management: Process and track incoming and outgoing referrals, and sort and deposit mail in compliance with HIPAA regulations.
- Administrative Support: Assist with various administrative tasks, including data entry and reporting.
- Education: High School Diploma or equivalent.
- Experience: 2+ years of experience working with insurance companies and obtaining authorizations.
Cedars-Sinai is a world-renowned medical center dedicated to providing exceptional patient care and advancing medical research. We are committed to creating a diverse and inclusive work environment that fosters innovation and excellence.
