Medical Office Coordinator

1 month ago


Palm Beach Gardens, Florida, United States MyCare Medical Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at MyCare Medical Group. The successful candidate will be responsible for providing exceptional patient care and ensuring a smooth front office experience.

Key Responsibilities
  • Answering phone calls in a professional and courteous manner, directing calls to the appropriate person or department, and updating patient information as needed
  • Scheduling new patients, collecting insurance information, and preparing file labels
  • Verifying medical insurance for all appointments and walk-in patients, and maintaining inventory of new patient forms and office supplies
  • Monitoring patient wait times and ensuring physicians' on-time schedules, prioritizing appointment versus walk-in patients, and assisting in pulling charts for walk-in patients
  • Providing patients with the necessary documentation for quick referrals and ensuring they leave with all necessary forms and paperwork
  • Scheduling follow-up appointments, confirming next day's appointments, and following up on any missed appointments
  • Maintaining patient confidentiality and dignity at all times
Requirements
  • High school diploma or equivalent
  • 1 year of experience in a medical office setting
  • Data entry and typing experience
  • Bilingual in English/Spanish is preferred
  • Knowledge of basic medical terminology is preferred
Benefits
  • Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
  • FSA and Life Assistance Program (EAP)
  • 401(k) Retirement Plan
  • Health Advocacy, Travel Assistance, and My Secure Advantage

At MyCare Medical Group, we offer a dynamic and supportive work environment, and we are committed to providing our employees with the tools and resources they need to succeed.



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