Dental Office Coordinator

10 hours ago

Palm Bay, Florida, United States Smile Today Dentistry Full time
About Smile Today Dentistry

Smile Today Dentistry is a dynamic and patient-centric dental practice seeking a highly skilled Business Assistant to join our team. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient care, and contributing to the success of our practice.

Key Responsibilities
  • Provide exceptional patient care by greeting and welcoming patients, creating a positive first impression of our team.
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix software for patient scheduling and records management.
  • Schedule and confirm appointments for multiple providers in the office.
  • Process patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables.
  • Review treatment plan fees and payment options with patients.
  • Partner with providers and team members to implement Heartland Dental systems to optimize office potential.
What We Offer
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-loaded education and training, providing opportunities for growth and development.
  • A stable career with unlimited growth potential in a secure company with 20+ years of industry-leading experience.
  • A collaborative and community-driven work environment with a 17-person team.
Requirements
  • Minimum 1+ years of experience in a fast-paced, customer-centric environment.
  • Excellent communication and organizational skills.
  • Ability to perform essential duties with or without reasonable accommodation.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to lift up to 15 pounds at times.
  • Availability to attend virtual training sessions periodically throughout the year.
About Heartland Dental

Heartland Dental is the largest and one of the fastest-growing Dental Support Organizations, providing exceptional service to over 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve.

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