Client Engagement Director

2 months ago

Chicago, Illinois, United States KellyMitchell Group Full time
About the Role

We are seeking a highly motivated and results-driven Client Engagement Manager to join our team at KellyMitchell Group. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our Fortune 500 clients, driving sales revenue, and delivering exceptional customer service.

Key Responsibilities
  • Sales and Business Development: Consistently meet with new and existing clients to sell our IT staffing services, using a relationship-based sales approach to establish long-term relationships with IT Hiring Managers.
  • Account Management: Operate as the main point of contact for all account communication and issue escalation/resolution, ensuring timely and effective resolution of client concerns.
  • Recruiter Support: Partner with Recruiters to ensure all candidates are prepped prior to client interviews, and provide guidance and support as needed to ensure successful placements.
  • Performance Metrics: Accountable for account performance and supplier scorecard metrics, ensuring consistent delivery of high-quality results.
Requirements
  • Education: Bachelor's degree required.
  • Experience: Proven track record in a competitive, fast-paced sales-oriented environment, with a strong background in sales, account management, and customer service.
  • Skills: Expert communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal stakeholders.
  • Personal Qualities: Positive attitude, team player mentality, and drive to be successful, with a high-energy and competitive nature that seeks results and personal accountability for sales.
What We Offer
  • Competitive Compensation: Competitive base salary + uncapped commission.
  • Hybrid Work Model: Hybrid work model (in-office culture + work from home).
  • Professional Development: Recruiter training, Mentorship Program, and Leadership Development Program.
  • Benefits: Medical, Dental, & Vision Insurance Plans, 7 Paid holidays, 2 Floating Holidays, Work Anniversary Day Off, and PTO Package.

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