Director of Client Strategy

4 weeks ago


Chicago, Illinois, United States Advantage Group Full time
Job Title: Director, Client Service USA

Advantage Group International is seeking a seasoned professional to lead our client service efforts in the USA. As a Director, Client Service USA, you will be responsible for developing and executing strategies to drive client growth, retention, and satisfaction.

Key Responsibilities:
  • Develop and implement client engagement strategies to drive growth, retention, and satisfaction
  • Build and maintain strong relationships with clients, understanding their needs and delivering value-added services
  • Lead a team of client service professionals, providing guidance, coaching, and development opportunities
  • Collaborate with cross-functional teams to ensure seamless delivery of services and solutions
  • Monitor and analyze client feedback, identifying areas for improvement and implementing changes as needed
Requirements:
  • 5-10 years of experience in client-facing roles, preferably in the CPG or Retail industry
  • Proven track record of driving client growth, retention, and satisfaction
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze complex data and make informed decisions
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible work arrangements, including remote work options

Advantage Group International is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional client service.


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